Privacy Policy
Last Updated: January 2026
Introduction
ReadyToSay ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at readytosay.app.
Information We Collect
We collect minimal information to improve our service:
- Page views and navigation patterns
- Device type, browser, and operating system
- Approximate geographic location (country/region level)
- Referral source (how you found us)
This data is collected via Mixpanel analytics only if you consent.
What We Do NOT Collect
We respect your privacy. We never collect:
- Conversation content or session transcripts
- Personal identifiers (name, email, phone) unless you provide them
- Financial or payment information
- Health, biometric, or sensitive personal data
- Precise location (GPS coordinates)
How We Use Your Information
We use collected data solely to:
- Understand how visitors use our website
- Improve our content and user experience
- Identify and fix technical issues
- Measure marketing campaign effectiveness
Legal Basis for Processing (GDPR)
Under GDPR, we process your data based on:
- Consent
- You explicitly opt-in to analytics tracking
- Legitimate Interest
- To improve our services and ensure website security
Data Retention
We retain data for the following periods:
- Analytics data: 13 months
- Consent records: 3 years (for compliance)
You can request deletion of your data at any time.
Your Rights
Depending on your location, you have the right to:
GDPR (EU/EEA)
- Access your personal data
- Rectify inaccurate data
- Erase your data ('right to be forgotten')
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
CCPA (California)
- Know what personal information is collected
- Request deletion of your data
- Opt-out of sale of personal information (we do not sell data)
- Non-discrimination for exercising rights
LGPD (Brazil)
- Confirmation of data processing
- Access to your data
- Correction of incomplete or inaccurate data
- Anonymization, blocking, or deletion of unnecessary data
Third-Party Services
We use the following third-party services:
Mixpanel
Analytics platform that helps us understand website usage. Mixpanel processes data on our behalf under a Data Processing Agreement.
Mixpanel Privacy Policy →International Data Transfers
Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.
Children's Privacy
Our service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Contact Us
For privacy-related questions or to exercise your rights, contact us:
Email: privacy@readytosay.app
We respond to all requests within 30 days.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated 'Last Updated' date.