Terms of Service

Acceptance of Terms

By creating an account, accessing, or using ReadyToSay (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. You must be at least 16 years old to use ReadyToSay. By using the Service, you represent that you meet this age requirement. These Terms apply to all visitors, registered users, and anyone who accesses the Service.

Description of Service

ReadyToSay is an AI-powered conversation practice platform that enables users to:

• Practice difficult conversations (salary negotiations, conflict resolution, feedback, interviews) with realistic AI conversation partners.
• Receive AI-generated coaching feedback, tips, and actionable conversation plans.
• Track progress through gamification features including achievements, streaks, and experience points.
• Access the Service via mobile applications (iOS and Android) and the web.

User Accounts

When you create an account, you agree to:

• Provide accurate, current, and complete registration information.
• Maintain the security of your account credentials and not share them with others.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately at legal@readytosay.app if you suspect unauthorized access to your account.

You may sign in using Google, Apple, or Facebook. By doing so, you authorize us to access the basic profile information provided by the social login provider, as described in our Privacy Policy.

Age Requirement

ReadyToSay is intended for users aged 16 and older. By creating an account, you confirm that you are at least 16 years old. If you are between 16 and 18, you confirm that your parent or legal guardian has reviewed and agrees to these Terms. We do not knowingly allow individuals under 16 to use the Service. If we discover that a user is under 16, we will promptly terminate their account and delete their data. We are not responsible for any misrepresentation of age.

AI-Powered Service Disclosure

In accordance with the EU AI Act, we provide the following disclosures about our use of artificial intelligence:

• All conversation partners in ReadyToSay are AI-generated. You are never communicating with a real person during practice sessions.
• AI-generated feedback, coaching tips, and conversation plans are for practice and educational purposes only. They do not constitute professional psychological, legal, medical, or financial advice.
• AI responses may occasionally contain inaccuracies or biases. Users should exercise their own judgment when applying insights from practice sessions to real-life situations.
• We use third-party AI providers (OpenAI, Google Gemini) to power conversation generation. Your conversation data is processed under Data Processing Agreements with these providers.

If you need professional support for mental health, legal matters, career decisions, or personal crises, please consult a qualified professional. ReadyToSay is a practice tool, not a substitute for professional guidance.

Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights.
• Harass, threaten, abuse, or harm any person, or simulate conversations with real, identifiable individuals for the purpose of harassment or stalking.
• Submit personal identifiable information (PII) of third parties without their consent.
• Attempt to manipulate, bypass, or exploit the AI system through prompt injection, jailbreaking, or other adversarial techniques.
• Use the Service to generate harmful, discriminatory, illegal, or sexually explicit content.
• Attempt to reverse-engineer, decompile, or extract the AI models, algorithms, or proprietary systems used in the Service.
• Interfere with or disrupt the Service, servers, networks, or connected systems.
• Create multiple accounts to circumvent usage limits or bans.

Intellectual Property & AI Content

The following intellectual property terms apply:

• The ReadyToSay platform — including its design, code, branding, conversation scenarios, and AI system prompts — is owned by Luxfort Michal Mrotek and protected by applicable intellectual property laws.
• You retain ownership of the original text you input during conversation practice sessions.
• AI-generated responses, feedback, and coaching content are provided under a limited, non-exclusive, personal license for your own use. You may not commercially redistribute AI-generated outputs.
• We may use anonymized, aggregated data derived from usage patterns to improve the Service. This data cannot be linked back to individual users.
• You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse-engineer or attempt to extract our source code, without our written permission.

Subscriptions & Payments

ReadyToSay offers free and paid subscription plans:

• Paid subscriptions are billed in advance on a recurring basis (monthly or annual), processed by Stripe, Apple App Store, or Google Play Store.
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
• You can cancel your subscription at any time through the app settings or through your Apple/Google subscription management. Cancellation takes effect at the end of the current billing period — you retain access until then.
• Refunds for web/Stripe subscriptions may be requested within 14 days of initial purchase by contacting legal@readytosay.app. For App Store or Google Play purchases, refund policies of Apple and Google apply.
• We reserve the right to change subscription prices with at least 30 days' notice. Price changes will not affect your current billing period.
• Free tier features and limits may change at any time.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. Specifically:

• We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components.
• We do not guarantee that AI-generated content will be accurate, appropriate, or suitable for any particular purpose.
• ReadyToSay is a practice and educational tool. It is NOT a substitute for professional advice from psychologists, therapists, lawyers, career counselors, or other qualified professionals.
• We make no guarantees about specific outcomes from using the Service. Results from real conversations depend on many factors beyond our control.

For serious personal, professional, or mental health matters, always seek qualified professional guidance.

Limitation of Liability

To the maximum extent permitted by applicable law, Luxfort Michal Mrotek shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, opportunities, or goodwill, arising from your use of or inability to use the Service. Our total aggregate liability for all claims arising from or related to the Service shall not exceed the total amount you paid us in the 12 months preceding the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, or intentional misconduct.

Account Suspension & Termination

We may suspend or terminate your account if:

• You violate these Terms of Service or our Acceptable Use policy.
• We are required to do so by law or regulatory order.
• Your account has been inactive for more than 12 consecutive months.
• We reasonably believe your account poses a security risk.

Before permanent termination (except in cases of severe violations or legal requirements), we will attempt to notify you and provide an opportunity to export your data. Upon termination, you may request your data for up to 30 days. After this period, your data will be deleted in accordance with our Privacy Policy.

You may delete your account at any time through Settings → Account → Delete Account, or by contacting us at privacy@readytosay.app.

Data Protection

Your privacy is important to us. Our Privacy Policy, available at readytosay.app/privacy, describes in detail how we collect, use, store, and protect your personal data. Key points include: we comply with GDPR, CCPA/CPRA, and EU AI Act requirements; we never sell your personal data; your conversation data is not used to train AI models; and you have the right to access, correct, and delete your data at any time. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Poland, without regard to conflict of law provisions. Any disputes arising from or related to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts in Bydgoszcz, Poland. Notwithstanding the foregoing, if you are a consumer residing in the European Union, you retain the benefit of any mandatory consumer protection provisions of the law of your country of residence. Nothing in these Terms affects your rights as a consumer under applicable EU consumer protection laws, including the right to bring proceedings in your local courts.

Changes to Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via in-app notification and/or email before the changes take effect. Material changes (such as modifications to liability, payment terms, or data handling) may require your explicit re-consent — continued use without re-consent for material changes will not be interpreted as acceptance. The current version of these Terms is always available at readytosay.app/terms. We encourage you to review these Terms periodically.

Contact Us

If you have questions about these Terms of Service, please contact us: